Question 1

What's the best way to book a room?

Accepted Answer

Call us at 760-376-6669.

Question 2

How do I inquire about government rates?

Accepted Answer

Government rates are available for guests working locally. Call us at 760-376-6669 for inquiries.

Question 3

When are your check-in and check-out times?

Accepted Answer

Check-in is after 3pm and check-out is by 11am. If you need an early check-in or late check-out, contact us. Schedule adjustments aren’t always an option because of back to back bookings, but we’ll do our best.

Question 4

How do I check-in?

Accepted Answer

Piazza’s Pine Cone uses contactless check-in. Guests with reservations will receive a phone call and a text with instructions.

Question 5

How do I check-out?

Accepted Answer

Leave your key in your room, at the front desk, or in the drop box at the office door.

Question 6

What's your cancelation policy?

Accepted Answer

To avoid charges, please give us 24 hours notice if you need to cancel.

Question 7

Are there any house rules?

Accepted Answer

We respectfully ask that you observe quiet-time from 9pm to 6am. We often have teams of firefighters and other workers as guests.

Question 8

Is there Wi-Fi?

Accepted Answer

Yes, available throughout the property

Question 9

Are pets allowed?

Accepted Answer

We are super pet-friendly. We charge a $20 pet fee for each animal. Please call us at 760-376-6669 to make arrangements.

Question 10

What about parking and charging stations?

Accepted Answer

We have plenty of easy-access parking onsite for vehicles of all sizes. No EV charging stations at this time.

Question 11

Is smoking or vaping allowed?

Accepted Answer

The Pine Cone Inn is a smoke-free property. Smoking and vaping are prohibited on the grounds and in all guest rooms. A minimum cleaning fee of $250 will be charged for violations.

Question 12

What's your pool policy?

Accepted Answer

All children under the age of 12 must be accompanied by an adult. Pool hours are sunrise to sunset. No glass containers are allowed in the pool area, please.

Question 13

Do you host groups?

Accepted Answer

Call us at 760-376-6669 for group inquiries.

Question 14

Is grilling or cooking allowed?

Accepted Answer

There’s a BBQ grill just outside the pool area, available to all guests! We have lots of food options within a very close walking distance. There are refrigerators and microwaves in each room for your takeout and leftovers. Hotplates and cooking of any kind are prohibited in all guest rooms. A minimum cleaning fee of $250 will be charged for violations.

Question 15

Is there housekeeping?

Accepted Answer

Yes, housekeeping is provided. Let us know if you have any special needs.

Question 16

What if my question isn't covered here?

Accepted Answer

Give us a call at 760-376-6669.

FAQ

Frequently asked questions